If we sent 2 documents to the printer,sometimes the first one may print fine and the second may not print but was on the print queue as "printing."
If we tried to cancel the print to start again - the status may change to "deleting" This problem may occur in both Windows Vista and Windows XP, Is there any way of clearing the print queue other than restarting the computer?
Solution:
Follow the steps below.
- Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.
- Double-click "Printer Spooler" in the Services list.
- Click Stop and click OK.
- Click Start, click Run, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.
- Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box.
