Device Clean Boot
- Click the Start Button, in the Search or Run box, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
- Expand "Sound, video and game controllers".
- Right click on your sound card and then click "Properties".
- In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
- Please use the same method to disable other non-essential hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapters are not available to be disabled.