The print spooler stops after trying to print a PDF file and it will not restart. The only way that we have been able to print again is to do a System Recovery. When you try to print a PDF file again the print spooler does the same thing and sometimes shows some error message or any other error codes.If such problem arises
Try the steps below and check:
Step 1:
When the print spooler service stops, try restarting it and check if it helps. If you have already tried the steps then ignore Step 1.
- Click Start and then type "services" (without quotes) in the Start Search box.
- In the results area, right-click services, and then click “Run as administrator”.
You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue. - In Services Window locate the service “Print Spooler” and double click on it.
- Make sure that the Startup type is set to “Automatic” and the Service status is “Started”.
Step 2:
Try running the printer troubleshooter and check if it helps.
Open the Printer troubleshooter
- If your computer is having problems printing, try using the Printer troubleshooter to fix the problem. It makes sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.
- Open the Printer troubleshooter by clicking the Start button
, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Use a printer.
Step 3:
Try the following Microsoft Fixit and check if it helps.
Fix printing problems by resetting the print spooler (Applicable to Windows 7)
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Check hardware: Many printing problems are caused by hardware that isn't set up property. Here's some information about how to plug cables in to the correct locations and make sure the printer has power.
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Check if the cables are connected properly:Check to make sure that the printer's electrical cord is plugged in to the electrical outlet, and that the printer cable is properly connected from the printer to the computer.
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Check the power:Check to ensure that the printer's power switch is turned on, or if you're printing to a shared printer or a printer on a network, make sure that all necessary computers, routers, and printers are turned on. If your printer or other equipment is plugged in to a surge protector or a backup power supply, make sure that hardware is plugged in and turned on as well.
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Use a troubleshooter:A troubleshooter is an automated tool that can find and automatically fix some problems with your computer. Printing troubleshooters can fix problems with installing a printer, connecting to a printer, and errors with the print spooler—software that temporarily stores print jobs on the computer's hard disk.
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In the File Download dialog box, click Run, and then follow the steps in the wizard.
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Update drivers: Most printers require driver software to work properly. Outdated, incompatible, or corrupted printer drivers can disrupt communication between the computer and the printer. If you recently upgraded from one version of Windows to another, it's possible that the current printer driver is for the previous version of Windows. If you've had recent power outages, viruses, or other computer problems, it's possible that the drivers have become corrupted. Downloading and installing the latest driver for your printer can resolve these types of problems.
Here are three ways to find and install a driver:
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Use Windows Update. You might need to set Windows Update to automatically download and install recommended updates.
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Install software from the printer manufacturer. For example, if your printer came with a disc, that disc might contain software that installs a driver for the printer.
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Download and install the driver yourself. You can search for a driver on the manufacturer's website. Try this if Windows Update can't find a driver for your printer, and the printer didn't come with software that installs a driver.
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